Responsible Gaming

Gambling Should Be Entertainment

At 4gy.com.au, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Pokies and online gaming are games of chance with built-in house advantages. Always gamble with money you can afford to lose and never chase your losses.

Age Verification

In Australia, you must be 18 years of age or older to participate in gambling activities. If you are under 18, please do not use our services. We take age verification seriously and reserve the right to verify your identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, it may indicate problem gambling:

• Gambling more than you intended or planned
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities or lying about the amount spent
• Gambling to escape problems, stress, or negative emotions
• Neglecting relationships, work, or studies due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious or irritable when unable to gamble
• Failed attempts to cut back or stop gambling
• Gambling with money needed for essentials like rent or food
• Experiencing mood swings related to gambling wins and losses

Self-Help Tools & Limits

Most responsible online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a cap on the amount you're willing to lose during a session or period
• Session Time Limits: Restrict how long you can play in one sitting
• Reality Checks: Enable reminders that pop up during play to help you stay aware of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose

We encourage you to use these tools proactively to maintain healthy gambling habits.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, confidential help is available:

Australia

Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Provides counselling, support, and resources for problem gambling in all Australian states and territories.

International Support Services

If you are accessing our services from outside Australia, the following organisations can also help:

United Kingdom – GamCare
Website: www.gamcare.org.uk
Provides free, confidential support and counselling for problem gambling.

United Kingdom – GamStop
Website: www.gamstop.co.uk
A free self-exclusion scheme across licensed UK gambling operators.

Canada – Responsible Gambling Council
Website: www.responsiblegambling.org
Provides education and support for responsible gambling in Canada.

United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Provides support and referrals to treatment services.

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available. Reach out to Gambling Help Online on 1800 858 858 or visit their website to speak with a counsellor who can help you. There is no shame in asking for help — taking action is a sign of strength.

Remember: You are not alone. Professional support is available and accessible.